Official Site® | Ledger.com/Start® — Getting started

A friendly, secure, step-by-step introduction to setting up your Ledger® hardware wallet and beginning to manage your crypto safely.

Getting started — Quick overview

Welcome to your Ledger® journey. This page walks you, in plain language, through the essentials: unboxing, device setup, backup, installing apps, receiving and sending crypto, and key security best practices. Follow each step carefully and keep your recovery phrase private — Ledger devices provide strong security, but your personal practices make the difference.

Step 1: Unbox and inspect

  • Check the packaging is sealed and the device appears undamaged.
  • Only use the official cable included in the box or a high-quality data cable.
  • If you suspect tampering, contact support immediately.

Step 2: Power on and initial setup

  1. Power the device and choose "Create a new wallet" if this is your first Ledger®.
  2. Write down the recovery phrase exactly as shown. Use a pen and a secure backup method.
  3. Do not store the recovery phrase digitally or share it with anyone — no one from Ledger will ever ask for it.

Step 3: Install Ledger Live and apps

Download Ledger Live from the official site. Use the app to manage accounts, install coin-specific apps (for example Bitcoin, Ethereum) onto your device, and check firmware updates. Always verify the URL you use to download is ledger.com or an official mirror listed on the site.

Pro tip

If you see unexpected pop-ups or prompts asking for sensitive data, close the application and verify you're on the official Ledger Live download page. Keep firmware up to date to benefit from security improvements.

Step 4: Receiving and sending crypto

To receive funds: open Ledger Live, create an account for the asset, then request a receive address. Always verify the address on your device screen — the device displays the derived address and confirms it matches what Ledger Live shows. For sending, confirm the transaction details on the hardware device before approving.

Step 5: Backup & recovery

Make at least two physical backups of your recovery phrase and store them in separate, secure locations (for example a home safe and a deposit box). Consider a metal backup for fire and water resistance. If you lose your device, your funds are recoverable with the recovery phrase only.

Security checklist

  • Never share your recovery phrase.
  • Enable a PIN and use a long, memorable PIN you won’t forget.
  • Keep firmware and Ledger Live updated.
  • Use official Ledger hardware and software.

If you follow these steps, you’ll have a secure foundation for self-custody. The next sections below go into common questions and extra tips for power users.

Detailed headings and walkthrough

Choosing where to store your recovery phrase

Storing your recovery phrase is as important as creating it. Avoid screenshots, cloud backups, or notes on phones. Consider benign but durable storage solutions and distribute copies between trusted locations. Some users use third-party multisig or custody services for added redundancy, but physical backups remain essential.

Advanced: using multiple accounts and apps

Ledger devices support multiple accounts for the same coin type. Use distinct accounts for different purposes — for instance, savings vs daily spending. Install only the apps you need on your device at any time to conserve storage and reduce attack surface. You can remove and reinstall apps without losing access to your funds because keys are derived from your recovery phrase.

FAQ

Q: Can Ledger® be hacked?
A: The device is designed to keep private keys isolated. Most compromises stem from social engineering, fake websites, or leaked recovery phrases. Follow security best practices to minimize risk.
Q: What if I forget my PIN?
A: After a limited number of incorrect attempts the device will reset. You can restore access with your recovery phrase. That is why safe and multiple backups of the recovery phrase are crucial.
Q: Can I use Ledger® with mobile?
A: Yes. Ledger Live is available for desktop and mobile. Use official Bluetooth features only as documented and verify addresses on the hardware screen when transacting.